Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Made by the Moellers ("we," "us," "our") collects, uses, and protects the information you provide when you visit moellermade.com or place an order with us.

Who We Are

We are Adam & Kelly Moeller and our three children — a small family business based in Cedar Falls, Iowa. We make personalized coloring books, activity books, photo art portraits, hand-mixed slime, and Lotus drinks.

Information We Collect

We only collect information you give us directly. This includes:

• Contact info: name, email address, phone number — when you place an order or send us a message
• Shipping info: address, city, ZIP code — only if you choose shipping or delivery
• Personalization details: your child's name, optional photo uploads — used to create your custom product
• Payment info: processed securely by Stripe — we never see your card number
• Order history: a record of what you ordered, for fulfillment and customer service

How We Use Your Information

• To make and deliver the products you ordered
• To send you order confirmations, proofs, and pickup notifications
• To respond to your messages and questions
• To occasionally email you about new products or seasonal offerings — only if you opt in

Photo Uploads

If you upload a photo for a coloring book cover or photo art portrait, we use it solely to create your product. We do not share, sell, or use your photos for any other purpose. Photos are kept only as long as needed to fulfill your order.

Sharing Your Information

We do not sell, rent, or trade your personal information to anyone. Your data stays with our family. The only third parties involved are:

• Stripe — processes payments securely (they never share your card details with us)
• Our hosting provider — stores the website and order database
• USPS / UPS / Pirate Ship — only if you choose shipping, and only your shipping address

Cookies

Our website uses minimal cookies — only what's needed to remember items in your cart between visits. We do not use tracking cookies, advertising cookies, or third-party analytics that follow you around the web.

Data Security

Our website uses HTTPS encryption. Order data is stored in a secure database with limited access. Payments are handled by Stripe, which is PCI-DSS certified.

Your Rights

You have the right to:

• Ask what information we have about you
• Request that we delete your information
• Opt out of marketing emails at any time
• Correct any inaccurate information

To exercise any of these rights, just email us at [email protected].

Children's Privacy

Our site is designed for parents and guardians purchasing products for children. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us and we'll delete it immediately.

Changes to This Policy

We may update this policy occasionally. The "Last updated" date at the top will reflect any changes. Your continued use of the site after changes means you accept the updated policy.

Contact Us

Questions about this policy? Email [email protected] — we'd love to hear from you.